Max Brenner - Philadelphia

Job 160361 - Max Brenner Philadelphia - Hiring All Positions - Part Time and Full Time Available
Philadelphia, PA

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Job Details

Location: Philadelphia, PA
Employment Type: Full-Time
Salary: Competitive

Job Description

At Max Brenner Chocolate, we are cultivating a dynamic work environment that focuses around creating unparalleled experiences by introducing Guests to our new chocolate culture. We're passionate about delivering the highest quality service and we're interested in individuals equally committed to delivering outstanding quality. Our Service Staff are focused on delivering excellence in everything that they do and they take immense pride in being part of a winning team.

** To apply for a position, please visit the restaurant or apply online at **



Servers Description:

• Service of food and/or beverage to include the order-taking, delivery and clearing of any food and/or beverage items
• Checks station before, during and after shift for proper set-up and cleanliness
• Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
• Takes the order and inputs the order into the Point of Sale computer to inform the kitchen of the particulars of the order
• Retrieves order from kitchen, confirms its accuracy and delivers it to guests
• Ascertain guest satisfaction throughout the meal service
• Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

Job Requirements:

• High School graduate or equivalent preferred
• Must be 18 years of age or older
• Prefer a minimum of one year of previous serving experience
• Ability to effectively communicate in English (verbal and written)
• Must have a courteous, friendly and professional demeanor
• Ability to stand, walk, and carry food trays for prolonged periods of time
• Valid driver's license and/or reliable transportation is a MUST
• Must be able to work a flexible schedule, including nights, weekends, and holidays


Barista/Bartender Description:

• Prepares all drink orders to company standards
• Educates and informs customers about the differences among chocolate, preparation and selections
• Cleans and stocks customer area
• Follows company operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team

Job Requirements:

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Requires the ability to stand, bend, and lift (up to 25 lbs.) in order to perform normal job functions
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers in English
• Valid driver's license and/or reliable transportation is a MUST
• Must be able to work a flexible schedule, including nights, weekends, and holidays
• Requires the ability to learn and maintain knowledge of the company products and procedures

Retail/Shop Associates Description:

• Build customer confidence by making the store experience interactive, engaging and reassuring
• Maximize customer experience by uncovering needs and offering solutions
• Maintain the visual appeal of the store
• Develop positive customer relationships
• Ensures customers are greeted and waited on quickly, efficiently and in a pleasant manner
• Assist in stocking and organizing displays ensuring that all merchandise is presented in a professional manner
• May be assigned to operate the cash register, promote sales and assist customers
• May be assigned to the stock room quality controlling, processing, pricing and stocking merchandise
• Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all customer service and cash handling policies and procedures

Job Requirements:

• High School Diploma or GED required
• Previous retail or customer service-oriented experience preferred
• Ability to listen carefully and actively
• Strong interpersonal and communication skills
• Strong problem-solving skills
• General physical abilities to perform the clerical, cashier, merchandising and supervisory functions of the job
• Ability to lift and/or move heavy objects or to assist in this process
• Valid driver's license and/or reliable transportation is a MUST
• Must be able to work a flexible schedule, including nights, weekends, and holidays


Hosts Description:

As a Host/Hostess you will work in a team-oriented, high-volume, fast-paced, environment to deliver the best dining experience to our guests by:

• Greeting guests in a friendly and inviting manner
• Engaging in friendly conversation as you seat guests in a timely fashion
• Introducing guests to their server
• Managing restaurant waiting list during high volume to accurately setting guest expectations
• Clearing, cleaning and resetting tables to ensure they are ready for the next guest
• Always sincerely thanking guests as they leave and inviting them to return




  • Ability to handle multiple priorities
  • Ability to stand for long period so time, lift 25 lbs., and bend, climb or work in confined spaces
  • Possess written and verbal skills for effective communication
  • You must have organizational and time management skills and demonstrates good judgment, problem solving and decision making skills
  • Valid driver’s license and/or reliable transportation is a MUST
  • Must be able to work a flexible schedule, including nights, weekends, and holidays
  • Must love Chocolate!!!


**Max Brenner is an Equal Opportunity Employer**

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