Max Brenner - Boston

Job 166079 - Shift Lead - Store Management Hourly
Boston, MA

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Job Details

Location: Boston, MA
Employment Type: Full-Time
Salary: Competitive

Job Description

At Max Brenner, we are cultivating a dynamic work environment that focuses around creating unparalleled experiences. We're passionate about delivering the highest quality service and we're interested in individuals equally committed to delivering outstanding quality. Our people are focused on delivering excellence in everything that they do and they take immense pride in being part of a winning team. Successful Managers are driven, meticulous, and passionate. We are currently looking for a Shift Leader to supervise, coordinate and direct the service in order to maintain high standards. Our company offers competitive compensation packages for qualified candidates.

  • Oversee every aspect of operations while on duty.
  • Ensures excellent guest service that meets or exceeds expectations.
  • Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
  • Operating the business in accordance with the company policies and applicable laws.
  • Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
  • Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
  • Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
  • Monitor daily activities to ensure quality food and cleanliness standards.
  • Promoting suggestive selling techniques.
  • Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
  • Report to Operations Manager

Requirements

  • Experience in full service management, Casual Dining
  • High School Degree or equivalent combination of education and experience
  • Minimum of 2 years of experience as a supervisor in full service, casual dining
  • Exceptional customer service
  • Experience with full service serving facility desirable
  • Record of maintaining high standards in cleanliness, sanitation, food quality, and guest satisfaction
  • Demonstrated leadership skills, including coaching, directing, and motivating a team
  • Good interpersonal and communicational skills; Microsoft Office Proficient, Deadline-Oriented, Reporting Skills, Attention to Detail, Confidentiality, Coordination, Thoroughness, Quality Focus, Objectivity

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